Working together to offer smarter solutions

Working together to offer smarter solutions

26 January 2023

We are looking ahead to consider what the landscape looks like for the telecoms sector and how comms dealers can stay on top while faced with the challenges 2023 may bring.

While it may seem like standard practice, when things get challenging taking the time to perfect your supplier base can often take a back seat. However, making sure you’re partnered with the right suppliers can be the key to success. Start by doing some due diligence and taking the time to learn about each supplier, including their history and their values.

It’s just as important to understand their sales and support structure, so that if you commit to their brand you’ll know what to expect in return. As an example, some suppliers have fantastic products or services, but on occasion overlook the commercial strategy or route to market required to reach their full potential. In this fast changing and challenging climate, good brands should be regularly reassessing how they can best support their customers. For instance this year we launched our website so that comms dealers can get the best wholesale SIP trunk pricing as well as pricing for Teams Direct Routing

Advanced technology

Businesses’ budgets will be squeezed during the next 12 months so they may well be willing to upgrade their telecoms to a VoIP system. The advanced technology of All-IP offers a more cost-effective communications medium giving both short-term and long-term savings from the outset.

From the moment a business starts using an All-IP system, their spending will reduce. ‘Per user’ pricing and free calls between sites means immediate savings and they can say goodbye to the ongoing costs of PSTN or ISDN lines, not to mention the savings made on maintenance, repairs and downtime for an in-house on-premises system.

Upgrading to a more advanced technology also offers an enhanced user experience. For example, a business can present themselves more professionally with seamless handling and transfer of calls between office and mobile. An All-IP Unified Communications solution allows full integration of the user’s desk phone and mobile plus full hybrid and remote working capability.

And, mobile phones can work as part of a business PBX system, with DDI numbers, short-dial extensions, call transfer, hunt groups, IVR, voicemail and all the other PBX features and benefits a business would expect of a quality phone system. Plus, mobile calls can be recorded.

THE BIGGEST OPPORTUNITY FOR COMMS DEALERS IN 2023 IS…..
SMARTER SOLUTIONS
By focusing on services that enhance end-users’ experience, comms dealers can build brand loyalty

Expert advice

It’s vital that comms dealers continue to offer sound advice on the best solution to meet the business needs of their customers. With the shutdown of PSTN and ISDN lines drawing ever closer many will need to upgrade their comms requirements but not all will want to make the move to All-IP. For customers that don’t opt to go for a new VoIP system, SIPs are an ideal solution to replace ISDNs.

SIP trunking simplifies and directly replaces traditional phone lines. SIP trunks remove the requirement to have physical lines installed into your office providing lower cost, more flexibility and simplicity for the customer.

Partner with SIP Trunk Services

If you become a STS partner it means you can help your customers to future-proof their business communications whilst you save money AND increase your margins, safe in the knowledge you have the backing and support of our dedicated team.

Not partnered with us yet? Get in touch to talk about how we can help you grow your business!